General Cultural Awareness Business Skills Training

Course Introduction Video

Full Course Information

This course is designed to help you understand and relate to people from different backgrounds. By reflecting on your own cultural influences and working to understand other people’s, we’ll prepare you and your organisation for working in global teams or for living in multicultural areas.

You will learn about common issues you might face and how to resolve them, as well as how to effectively communicate across cultures.

Who should take this course?
This course is designed for anyone who works with members of the public face-to-face, over the phone or via email, social media, or live chat.

Job roles/departments:

• Human Resources
• Health and Safety
• Operations
• Internal Comms
• Leaders, Business Owners, Senior Managers
• Business Advisers

Learning Outcomes
Our course will help you to truly engage with your international community, leading to positive results for you and your organisation, improving understanding, increasing engagement and reducing costs.

Key Benefits

• Deeper awareness and understanding of what Culture is
• Tips on learning effectively during the course
• Understanding the differences between invisible and visible aspects of culture
• Reflection of you own cultural preferences
• Looking into contrasting cultural elements
• Discovering contrasting cultural behaviour types
• Awareness and understanding of how cultures impact relationship building, meetings, negotiations, sales and managing diversity.
• Insight into various traditions and celebrations across the world
• Exclusive Interview
• Accredited Certificate of Completion